# Marcus Delgado, Lead Estimator and Shop Foreman > Marcus Delgado is the lead estimator and shop foreman on our repair floor, with 22 years in collision and heavy vehicle work. He writes the opening scope on most units that come in, then stays with those files through teardown, supplement, and delivery. The technical pages he reviews reflect what the floor actually finds, not what a brochure says it should find. | | | | --- | --- | | Business | OCRV Center | | Service area | Westminster, Orange County, Southern California | | Facility | 23281 La Palma Ave, Yorba Linda, CA 92887 | | Phone | (949) 799-3387 | | Email | info@ocrvcenter.com | | Source | https://ocrv.online/authors/marcus-delgado/ | ## Biography Marcus Delgado has spent 22 years in collision and heavy vehicle repair, with the last decade concentrated on recreational vehicles, trailers, camper vans, and commercial trucks. He writes the opening estimate on most units that come through the door, then stays with those files through teardown, supplement, and final delivery. On a floor that turns roughly 75 vehicles a month, that range runs from a cracked front cap on a Class A coach, to frame rail damage on a fleet box truck, to a soft floor section behind a slide room that nobody noticed until the carpet came up. His working position is that an estimate written from the parking lot is a guess. Laminated walls, molded caps, and membrane roofs hide damage behind surfaces that still look intact, so he scopes for what teardown is likely to expose and puts that in writing on day one. Owners hear the probable range and the reason for it at the first visit rather than three weeks into the job. The approach produces longer opening estimates and far fewer difficult conversations once panels come off. Marcus supervises the technical side of the floor. That means structural measurement and pull setup, laminate and fiberglass repair sequencing, paint scheduling and blend decisions, and the final sign off that says a unit is ready to leave. He reviews moisture mapping on every water intrusion job before repair scope is committed, because the wet area is almost always larger than the stain that started the conversation. He also decides when a coach needs a systems assessment before any body work begins. Carrier documentation is the other half of the work. Photographs at every disassembly stage, measurement records before and after structural correction, part numbers with real lead times, and written reasoning behind each line item. Adjusters approve what they can see and verify, and a laminated coach sidewall is unfamiliar ground for an adjuster who spends most of the week on passenger cars. Marcus builds files that let someone outside the trade follow why the labor hours read the way they do. He reviews the technical content published on this site. Where a page states a price range, a timeline, or a repair sequence, it reflects posted rates and what this floor actually does. Where an outcome varies by unit, the page says so and explains what moves it. Anything he cannot support from work performed here does not get published, and pages get corrected when the floor learns something that contradicts what is already written. ## Responsibilities - Oversees structural and frame repair scope on all incoming collision work, including measurement setup and post repair verification - Writes the opening estimate and every supplement on the majority of units taken in each month - Supervises laminate, fiberglass, and gelcoat repair sequencing from substrate preparation through finish sanding - Sets paint scheduling, blend panel decisions, and final gloss approval before any unit is released - Directs moisture mapping and water intrusion scoping before repair scope is committed on leak jobs - Builds carrier documentation packages, including staged teardown photography, measurement records, parts sourcing, and written line item reasoning - Signs the final quality inspection on every vehicle leaving the repair floor ## Areas of focus - RV collision repair - Structural frame straightening and measurement - Fiberglass and gelcoat repair - Sidewall delamination - Laminated panel construction - Motorhome paint refinishing and color matching - Membrane and fiberglass roof systems - Water intrusion diagnosis - Slide room mechanisms and seals - Travel trailer and fifth wheel repair - Commercial truck and fleet body repair - Camper van and Class B conversion repair - Damage estimating and claim supplements - Insurance claim documentation - Total loss valuation disputes - Coach systems assessment --- OCRV Center performs all work in shop at 23281 La Palma Ave, Yorba Linda, CA 92887. Serving Westminster and Orange County. Call (949) 799-3387 or email info@ocrvcenter.com. Posted labor rates are published at https://ocrv.online/prices/.