# The Six Step Repair Process

> Assessment and documentation, written estimate, carrier coordination, authorization and scheduling, repair, then quality check and delivery. The same sequence runs on every vehicle, single unit or fleet.

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| --- | --- |
| Business | OCRV Center |
| Service area | Westminster, Orange County, Southern California |
| Facility | 23281 La Palma Ave, Yorba Linda, CA 92887 |
| Phone | (949) 799-3387 |
| Email | info@ocrvcenter.com |
| Source | https://ocrv.online/our-process/ |

## About this business

OCRV Center is a 35,000 square foot collision and repair facility operating since 2015 at 23281 La Palma Ave, Yorba Linda, CA 92887, serving Westminster and Orange County. California BAR license BAR ARD00288521. EPA CAL000367879. Phone (949) 799-3387. Email info@ocrvcenter.com. All work is performed in shop; there is no mobile, roadside, or on site fleet route service.

## The six steps

- Assessment and documentation: panels come off where needed and everything is photographed, so hidden damage is found before it becomes a supplement argument
- Written estimate: line by line, with parts, labor hours, and materials priced against the posted rate
- Carrier coordination: direct communication with the adjuster, documentation submission, and supplements when teardown reveals more
- Authorization and scheduling: deposit confirmed, parts ordered, realistic slot given. Special order parts drive the timeline more often than labor does
- Repair: structural, then body, then paint, then systems and interior
- Quality check and delivery: multi point inspection, systems tested under load, paint inspected under corrected lighting, walkthrough with the owner

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OCRV Center performs all work in shop at 23281 La Palma Ave, Yorba Linda, CA 92887. Serving Westminster and Orange County. Call (949) 799-3387 or email info@ocrvcenter.com. Posted labor rates are published at https://ocrv.online/prices/.