Contact OCRV Center From Westminster

Year, make, and class of the vehicle, a plain description of what happened, whether it is drivable, and photographs. Photographs matter more than anything else you can send. Wide shots that show where the damage sits on the vehicle, then close shots of each damaged area, then anything visible from inside. If a claim is involved, add the carrier name and the claim number if you have one. That is usually enough for us to tell you what the repair involves before you ever bring the vehicle in.

No. All work is performed in shop. The equipment that makes this work correct, a full frame rack, a paint booth sized for a coach, and lift capacity for heavy chassis, does not travel. A mobile visit could give you an opinion, but it could not give you a repair, and an opinion formed in a parking lot without pulling a panel is worth very little on a vehicle built in layers.

Walk ins are welcome during business hours, and insurance walk ins especially. That said, calling first means the right person is available when you arrive rather than mid repair on another vehicle. If your vehicle is not drivable, call before arranging a tow so we can confirm we have the space and the right equipment ready for it.

During business hours, usually same day. Requests that come in overnight or over the weekend are answered the next business morning. If your vehicle is not drivable or you are working against a claim deadline, call rather than emailing. A phone call reaches someone who can actually make a decision; an email reaches a queue.

Yes. Westminster and the wider Orange County area are our core service area, and owners and fleet operators bring vehicles to us from across Southern California. Our facility is at 23281 La Palma Ave, Yorba Linda, CA 92887. Everything is performed at that location.